Contact
Contact Us
We’re here to help.
If you have questions about product availability, order status, authenticity, or general inquiries, please don’t hesitate to reach out. Our team responds as quickly as possible.
📧 Email Support
heatvault2000@gmail.com
For fastest service, include:
- Your order number (if applicable)
- The item you’re inquiring about
- Your full name
⏱ Response Time
We typically respond within 24–48 hours, excluding weekends and holidays.
🔒 Authenticity & Trust
All items sold are 100% authentic and professionally verified before shipping. Shop with confidence.
🚚 Orders & Shipping
For questions related to shipping, delivery times, or tracking updates, please contact us via email with your order number.
❗ Final Sale Notice
Due to the nature of luxury goods, all sales are final. After 14 day inspection period and must come as they were delivered to you tags and shoes fully in new condition
Thank you for shopping with Heat Vault.
We appreciate your business and look forward to assisting you.